Downhill From Here

01-07-2010 Thursday
Downhill From Here

Work is starting to become a bitch again. It was just last month when everything's going pretty well for me at work but now, as the first month of the new year begins, it's like everything's starting to fall.

It's a downhill course and it's not just me who can feel it, it's our entire team, even my manager is no longer pleased with us. She feels like all we do is complain about our calls instead of making sales and I do understand where she's coming from but the thing is, we are all doing our best...yet it seemed like it wasn't enough. Something's wrong with our calls but the rule of the thumb here is, no matter how shitty your calls are, you have no right to complain, all you have to do is make sales, make money for them that's why as for me, I've stopped complaining out loud a long time ago.

The only witness to my complains is this blog, some of the few people who's reading this, and the notepad in my pc. That's why I value writing this much. When no one bothers to listen, I can still pour it all out in writing. This is not a blog of complain, it's more of a wailing wall for me, that's the expectation I set more than a year ago when I started this so please get used to it.

As I was saying about work, it's getting harder again. I don't know if it's a mere stroke of luck last month that it's a holiday season, like everyone's so ready to splurge and buy new phones that's why we managed to close lots of sales but still, as sales people, I've learned that it's not all luck, most of it is 'skill', the thing that made us worthy for this job in the first place. So does this mean that we're also losing our skills as well? Me, personally? God, I hope not.

I never plan to be a sales person, I never even imagine that I'll be dealing with sales but look what I am now. I managed to make my way here in this company without having any college experience so that should say something about my skills, right? With that in mind, what am I still doing here, why am I not as productive as I used to be?

We're all having a hard time, struggling to make a sale, it's not just me but our situations are different. Some can always find a better job outside this company, some can always resign with ease while I have quite a few thigns to consider before I quit. The bills that I have to pay, our everyday needs, and I'm a little bit doubtful about other companies because I know they will want to hire people with a higher educational attainment. I was thinking that there are a lot more qualified people with college experiences for the job than me so finding another job might be a little hard for me.

I have to think of something, it's too bad that all this has to happen at once. My mom at the rehab, the lack of support from Alex, and now, this job that's not as cooperative with me as it did last month. If I think about all of it too hard, I might also wind up in the rehab myself. One thing at a time might do so I have to still try to hang on to this job, try to make sales even if it meant perspiring blood for every closed sale. Then, after I get off from work, I could rest a bit before thinking of what to do when my mom goes home. As for Alex, I'll let him do whatever he wants to do, accomplish whatever goal he has, and I'll deal with these things with or without him.

Calls are coming in now like tidal waves and we're getting swept one by one. What else is left to do? Try to hang on, try to get by. Yes, probably.

Labels: americans, call center, calls, pink crimson, work

posted by Monica-Lynne @ 4:07 AM