Stinking Faggots

01-16-2010 Saturday

Can I just let it all out in one fucking post? Stress, pressure, anger, it's all building up inside my system right now and I feel like I will literally throw up if I can't get it out of me. Why is this happening to us? I know it's not just me, everyone in my team is getting bullshit calls, bullshit, nonsense, non-fucking-sales calls. WHY?

I know I did a good job last month, I know I have the skills, I know I can fucking sell, I am a fucking telesales rep. Why is it hard for them to understand that even the best goddamn sales agent wouldn't be able to sell to stinking bastards who were just trying to do something else over the phone? What if they already placed an order, like 2 days ago? What if all they wanted is Technical Support, or Billing, or Cancellations or GOD-KNOWS-WHAT-ELSE?

WHY ARE THEY ROUTING THIS TYPES OF STINKING CALLS TO US??? FUCK, WHY???

Ranting and cursing like hell wouldn't give me an answer, I fucking know that already but it's just so frustrating I feel like I'm losing all my hair. Goddamn, it's sad to know that we're working for robots, they're inhuman, no brains, no heart, no feelings at all. All they care about is their employees to make money for them. They don't give a fuck if we're all pressured beyond our limitations. It wouldn't surprise me if one of my colleagues here will just drop dead on the floor after another worthless call.

They kept on saying, if we can't handle the pressure, if we're giving up, the doors are wide open for us to step out. So much for supportive management right? They call that motivation? Why don't they try to understand where we're coming from instead of always thinking of earning money? When I resign, which is some time very soon I think, I want to write a lengthy hate mail to everyone concerned, everyone who made my life hell at work. That includes... ___________. Figure it out, bitches.

On the other hand, I will never forget the people that has been good to me here. The people who never stop supporting me, like my manager. Even though she's almost giving us up, I know she's still staying because she cares for us. She has been more than a manager to me, she is a friend, a sister, a mother, and more. I appreciate everything she has done for me and to our team and I wish all the best for her.

I wouldn't forget my teammates of course. They've been the topic in many of my posts and I wouldn't get tired of repeating over and over how much they mean to me and how much I owe them for making my working days memorable. This is my first job, first call center experience, and I don't know if I would even last here for almost 3 years without these good people behind me.

We've celebrated holidays, which includes Christmas, together, we've been a happy team, a bad team, we've been everything. We've reached goals together, we fell down as one, we become one another's shoulder to cry on and we laughed altogether during those happy times. Now that we're all starting to go our separate ways, it's hard for me to accept the fact that things at work will never be the same again.

I learned that a company is not all about the salary or the job itself, it's also more of an opportunity to express yourself, to open up and to understand how to deal with other people you call colleagues. It's also about dealing with things, the good, the bad, the ups and downs, positives and negatives, and learning quite a few lessons in life at the same time. I am thankful that my first ever job is a memorable one and I am more thankful that I met tons of nice people worth remembering.

I am sad, and at the same time, I feel stressed again. While writing this, I had 10 calls already and the next call stinks worse than the previous one. If I receive another bullshit call, I might grab this computer monitor in front of me and throw it to these assholes in business attire walking around, anticipating your next sale. They're having such an easy lifestyle, easy job of being goddamn spectators to our sales site, while we all die just to make one lousy sale and yet, we get so little in return. They may look elegant from head to toe but for me, they stink like pigs.

They can accuse me of not being productive at work, of not making sales, that's fine with me but they can never accuse me of not doing my best. This is my best, this is blood, bones, skin, sweat, tears and so much more. I've given my everything to close a sale. Pull out a goddamn recording of mine and you can hear me upbeat, lively, eager to turn a shit call into a sale. They can sanction me for having a low performance but I will never ever allow them to tell me that I lack skills.

I've given my best, but I figured that they don't need the best, they don't care if you're selling because of pure luck or skills, it don't matter, as long as you make sales for them, that's it. Hit your goals, be a robot, die happy.

I have to calm down if I wanted to keep the pieces of myself together. There's nothing I can do about this situation and being mad or pessimistic wouldn't help me so there's nothing left for me. Am I gonna grab a gun now and shoot my head?

Gee, it's gonna be hard to part ways with this company but if it means moving on to something better, then I might as well go for it. I'll put together some things at home, especially with my mom returning home in a week, I need to observe how things are gonna be when she comes back, and if everything's good, then I will think of something else to do with my life.

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