Resignation; Another Goodbye

02-09-2010 Tuesday

When I entered the office, two of my teammates are already logged in and they are talking about the thing that is commonly heard lately in this department: Resignation. They momentarily stopped the conversation to greet me, I greeted them back, slumped down in a seat near them and looked at their weary eyes looking back at me.

I cleared my throat, "So, what's gonna happen to us now?"

Tito Raul, the eldest in the team, whom I fondly consider as an 'uncle' figure in our team, simply said that we're about to go our seperate ways. His eyes are red and obviously tired, as if he was dragged out of bed, half asleep, just to go to work.

They were talking about Kuya Reggie resigning and Shine, his wife, following him in a few weeks. They were also planning about their own resignation because things are getting harder than what we can manage or to vulgary describe it, things are getting more and more fucked up each month.

They are pressuring us like hell, we're having dandruffs, headaches, some of us are even becoming impotent due to too much stress and yet we get so little every payday. Honestly speaking, the people who has resigned from this company are in a better place that pays them well for their skills so I was wondering why does the management think the way they do? They believe that we (employees/agents) need them more than they need us, but hell no that's a fucking lie. That's not how a company works. A company is built, employees are hired and it's the employees that make the company grow.

There's no such thing as camaraderie in this company. The longer you stay, the more they took you for granted, they need you to push yourself to the limit, lose your mind trying to make a sale for them to make more money out of you. When they think you have no use for them, they drop you like a hot potato and hire new ones, new employees with a fucking attitude and lesser skills. Damn them. We've been here for years, and yet we're having a hard time reaching the goals, what more for this freaky new hires whose all attitude and no brains? Ok, this doesn't apply to everyone of them, sorry for being harsh. They might find better sellers in these new people but I doubt that the new hires with skills are gonna stay that long once they found out how little they get paid for so much they give up.

I'm staying because I love the team, I love the friendship we have built over the years, and I completely understand my manager when she told us that we're not here to make friends or to build friendship forever clubs, we are here to work, to earn money. That's true, yes, but if we really want to earn more, then we should've resigned a long time ago. If we compare what we're getting now to what the other companies are offering, we can just jump ships anytime, it's that easy.

Working is hard and we take pleasure from working together with good friends, a few laughter every now and then when things get tough, a few hugs of support, a few drops of sunshine amidst an entire evening of gloom. We work and have fun at the same time so even if we get paid the same every payday, we still stay for the heck of it.

Ask anyone in my team, ask them how's the job and they'll say, 'ugh, awful but we're holding on..' then ask them about the team and their eyes will light up and they'll say, 'awesome! they're awesome!' with a foolish smile on their faces. Ask them if they wanna quit, they'll say, 'yeah almost about to quit..' ask them what's making them stay and they'll say, 'the team, the friendship, we're still happy in spite of it all..' Ask me, I'll give the same answers.

Even good things come to an end, we are just trying to deny the fact that we're losing one another but reality is screaming our names now. We have to let go, for real. We have to part ways if we wanna save our asses, if we really wanna earn and get paid the right amount of money for our skills. This department is going nowhere, what's with everyone being unfair and thinking of nothing but money, money and more money.

Everyone's losing hope, my manager has given up on us, we failed as a team performance-wise, there's nothing else left for us here.

As I log in, I could still hear their hushed voices, talking about their plans of resigning, the companies they wanna try out, and all I could do was wonder for myself. When will I resign? I have to hurry up and get a house thru Pag-Ibig before I do that.

I gotta think, I gotta make plans now, before they kick my butt outta here. I think their primary goal now is to kick more butts. What will be left of them? I can only imagine....

Labels: call center, pink crimson, resign, sprint, team, Utah, work

posted by Monica-Lynne @ 3:31 PM