A Fast Paced Life

11-13-2009 Friday

I live a fast paced life. Fast paced yet boring. What could be more boring than waking up at night to work, instead of going out for some rave party? What could be more irritating than dealing with stupid Americans who always say 'I've been with your company for sooo long' just to get a free cell-fucking-phone? What could be more draining than hard to reach goals and answering calls for 11 hours 4 days a week? I ain't talking about hell yet, I'm talking about my life at work.

As hard as it is everyday, I have no valid reason to quit. I'm sorry folks if you're all too tired to listen to my call center woes but I'm not done yet. This is just my way of releasing all the stress and hopefully, this will also help me keep my sanity intact. I hope that whoever is reading this is not one of those cynicals who kept on insisting that call center is such an easy job. Well, I've been at it for more than two years and you know what, I have a thousand words to use to describe this job and none of them consists the word or is synonymous to the word 'easy'.

It's not as easy as to what most people think. We live in the fast lane and things went by us in a blur. Things happen before we can even grasp them. Events are marked in our calendars but for some unknown reason, we still forget birthdays, anniversaries, deadlines, etc. We don't have time for ourselves, we get sick easily,and we're walking zombies at night. We have a lot of money but our pockets are still empty a day or two after payday. The world spins and we spin with it, we are pulled, pushed and we see random things, broken pieces of dreams that takes a while to form itself into one coherent image.

Call center agents are trapped inside a world that rotates faster than the world of an average people who works a regular 9 by 5 day job. We're happy, we look happy, but a big chunk of ourselves are drowned in a hidden depression that only we are aware of. No one knows. Not even our families. We are the people who are half empty inside. We are the people who are sleep deprived, stressed from the roots of our hair to the smallest toenail of our feet, and we are the most forgetful when it comes to date, month and exact time of the day. It's not a normal life. It's one crazy hell of a ride.

To all call center agents who feel the same way I do but are still hanging on, kudos. This is for each and everyone of you. Keep doing an awesome job, this is not even for us, this is for the people we care about. Ciao.

Labels: agent, call center, fast paced, pink crimson

posted by Monica-Lynne @ 1:35 AM